Written by Saff Young

🕛3 Minute Read

Looking Back On 2025

With 2025 wrapping up, it’s the perfect time to reflect on the team’s achievements and show how much Hemlow has developed.

On behalf of the company, we want to say thank you to our employees, clients and suppliers for all your hard work and support throughout the year. These ongoing efforts would not be possible without you.

Team Growth and Development

  • Built strong and resilient team setups
  • Created a new health & safety structure 
  • Signed the lease for our new head office
  • Training courses completed this year: 86x H&S, 64x HR, 10x Fire Safety, 1x IPAF, 25x Legionella Awareness, 3x Safe Isolation, 4x Harness Training and 4x IOSH Training

New starters

Improvers transitioned into Maintenance Engineers

Promotions

Toolbox Talks delivered

External Training

Delivered 3 CPD sessions

  • 100% referral rate
  • Trained over 70 individuals
  • Launched a new accredited CPD module

Operational Performance

%

Raised our consultant score from 74% to 92% in one year

Mobilised 50 new contracts

Our experience – Cannon Green

%

Maintained compliance score of 96% across internal & client platforms

Modernisation secured over £1.5m of project work

Our experience – Onslow House

Community & Well-being

 

  • Took part in the JLL property triathlon – Read More
  • Supported employees families with Work Experience and employed 4 Improver Engineers

Sustainability and Carbon Reduction

SME Climate Hub
  • Aiming to reach net zero by 2050 and cut our emissions in half by 2030 through our participation in the SME Climate Hub.

 

  • We have reduced our carbon footprint by 8% from 1,498 to 1,384 tCOâ‚‚ through targeted improvements.
Measurable Achievements
  • Achieved a 50% drop in vehicle emissions from 183 to 92 tCOâ‚‚em.

 

  • Lowered our printing-related Scope 3 emissions by 80% from 3.85 to 0.785 tCOâ‚‚e.
ESG
  • Created a new ESG microsite – ESG Page

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Thought Leadership

This year, we’ve put together these written pieces, carefully choosing topics that are practical and relevant to your needs, so feel free to take a look!

CPD Event at Shakespeare’s Globe

50 guests, two CPD sessions and a memorable experience. Take a look back at our latest event.

Higher Standards Across Your Buildings

See how our audit process helps FMs and Surveyors drive standards across their portfolio.

Sun, Sea and Protected Building Liability

Discover how the right structure keeps your building’s liability protected and running smoothly.

Building Service Starts with Building People

An introduction to our Improver Programme and why investing in our people is so important to us.

CPD Event at 8 Bishopsgate

Our recent event exploring commercial building performance, earning attendees 2 CPD hours.

The Human Side Of Maintenance

Discover how Hemlow’s people-first approach shapes our engineers, partnerships and service.

5 Checks To Keep Your Building Running This Winter

A simple checklist to help your buildings perform this winter.

Is technology providing you the support you need?

The key technologies driving change in the FM industry, with pros and cons.

#TeamHemlow Takes on the Triathlon Challenge 2025!

A look back at our day at the JLL Property Triathlon 2025.

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A bake-off analogy that brings our mobilisation process to life.

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