Maintenance
Making buildings better today
Great maintenance combines technical skill, proactive communication, and quick issue resolution. We deliver all three to ensure high-performing, compliant buildings that keep tenants satisfied.
Expert M&E maintenance that’s on hand every day
We know the importance of having expert M&E support on site every day. It’s especially important for flagship or critical buildings where you need to know that if you have an M&E issue, there’s a skilled engineer on hand to deal with it right away. We work hard to really understand the exact needs of your building and develop a maintenance team and strategy that’s right for you.
Fast-moving technical expertise when you need it, where you need it
Not all of your buildings have the capacity or need for a resident M&E engineer. Our mobile engineers are on hand to carry out planned and reactive maintenance on your buildings as and when it’s needed. Continuity and great communication are key when it comes to successful mobile M&E. You’ll have a dedicated contract manager who’ll be your single point of contact and co-ordinate all site activity for you. That means when you have a maintenance issue or just want to check in progress, you only need to make one call to get it sorted.
Case Studies
Our experience
service models
Understanding the differences to find the best fit for you
Standard
Providing preventative M&E support in line with industry standard specification
Adaptive
Providing adapted M&E support designed for your buildings needs
Standard
Providing preventative M&E support in line with industry standard specification
Standard
Providing preventative M&E support in line with industry standard specification
Standard
Providing preventative M&E support in line with industry standard specification
Adaptive
Providing adapted M&E support designed for your buildings needs
Adaptive
Providing adapted M&E support designed for your buildings needs
Adaptive
Providing adapted M&E support designed for your buildings needs
Our process
How we’ll work with you
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Understand your building
At the start of every contract, we’ll run a working session at your site with key people from your team and ours to work out what you want and expect from us and the specific needs of your building in both the short and long term. We call this a maintenance blueprint and it’s a key part of our approach.
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Develop a building strategy
The next step is a condition survey where we’ll assess plant condition, risk levels, life cycle planning and energy improvements. We’ll use this to develop a building strategy that includes site improvements, energy management processes and life cycle asset management.
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Build the right team
We’ll put together an operational team that’s exactly right for your building. This includes a contingency support team to make sure you always get a seamless service. Your building team is supported by our back of house team, including our customer service team, who are always on hand to answer any questions you have.
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Ongoing maintenance and support
Alongside the mobilisation, our ongoing maintenance programme begins. We’ll work with you to proactively monitor services and make sure we’re delivering what we set out to in the maintenance blueprint.
