The right maintenance service for your needs.
Whether you’re looking for a standard service or something more adapted to your needs, Hemlow will work with you to ensure you have the perfect service to achieve your goals.


Standard
Providing preventative M&E support in line with industry standard specification
Adaptive
Providing adapted M&E support designed for your buildings needs
Standard
Providing preventative M&E support in line with industry standard specification
Standard
Providing preventative M&E support in line with industry standard specification
Standard Maintenance
Mobile and Residential M&E maintenance to keep tenants happy and comply with legislation.
1. Understand your building
2. Develop a strategy that’s right for you
The next step is a condition survey where we’ll assess plant condition, age and energy improvements.
We’ll use this to develop a maintenance strategy that highlights site improvements, energy management processes and life cycle planning.
3. Build the right team
We’ll put together an operational team that’s exactly right for your building.
This includes a dedicated point of contact and contingency support team to ensure a seamless service.
Our operational teams are supported by our specialist in-house technical experts, who are always on hand to answer any questions you have. We provide expertise in areas including boilers, air conditioning and technical repair services.
4. Ongoing maintenance and support
Alongside the mobilisation, our maintenance programme will commence with our engineers attending the site.
Alongside this our teams will also set up the electronic portal so that clients are able to access the reporting platform, offering total transparency throughout the process.
5. Review next steps
A regular meeting schedule will be followed to discuss any outstanding queries, progress and recommendations.
Standard
Providing preventative M&E support in line with industry standard specification
Adaptive
Providing adapted M&E support designed for your buildings needs
Adaptive
Providing adapted M&E support designed for your buildings needs
Adaptive
Providing adapted M&E support designed for your buildings needs
Adaptive Maintenance
A flexible M&E Maintenance strategy adapted entirely to your needs in line with industry legislation.
1. Establish client goals
At the start of every contract, we’ll run a working consultation session at your site with key people from your team and from ours.
During this session we will work with you to understand your goals for the building, any planned equipment upgrades and areas of business risk
2. Risk assessment
Next up, our team will validate and grade your assets based on their resilience, condition, age and risk level during our condition report process.
3. Build the right team
We’ll put together an operational team that’s exactly right for your building.
This includes a dedicated point of contact and contingency support team to make sure you always get a seamless service.
Your building team is supported by our dedicated in-house teams who are always on hand to answer any questions you have. We provide expertise in areas including boilers, air conditioning and technical repair services.
4. Introduce smart technology
The best fit smart technology is identified to ensure that we get the best data out of your property. This then allows our technical helpdesk to receive real time data.
5. Transition
During a second consultation our team will present recommendations for any changes to your maintenance strategy, together with reduced maintenance costs and return on investment.
Finally we will make revisions to your contract as well as ensure all your smart technology solutions are configured to our technical helpdesk.
We will then set up the ongoing reporting process to provide you with all the necessary information you require, including a progress report against your goals.
More of what we do…
Asset Upgrades
Smart Systems
Energy Consultancy
Case studies
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