The right maintenance service for your needs.

Whether you’re looking for a standard service or something more adapted to your needs, Hemlow will work with you to ensure you have the perfect service to achieve your goals.

Standard
Adaptive

Standard

Providing preventative M&E support in line with industry standard specification

Adaptive

Providing adapted M&E support designed for your buildings needs

Up to 20% cost & 30% energy savings

SFG20 compliant
Legislative compliance
24 hour callout cover
Customised - considering occupancy & risk
Remote monitoring of key plant
Condition based maintenance alerts

Standard

Providing preventative M&E support in line with industry standard specification

Standard

Providing preventative M&E support in line with industry standard specification

SFG20 compliant
Legislative compliance
24 hour callout cover
Customised - considering occupancy & risk
Remote monitoring of key plant
Condition based maintenance alerts

Standard Maintenance

Mobile and Residential M&E maintenance to keep tenants happy and comply with legislation.

1. Understand your building
At the start of every contract, we’ll run a working session at your site with key people from your team and from ours. Together we will work to identify your expectations, and the specific needs of your building in both the short and long term.
2. Develop a strategy that’s right for you

The next step is a condition survey where we’ll assess plant condition, age and energy improvements.

We’ll use this to develop a maintenance strategy that highlights site improvements, energy management processes and life cycle planning.

3. Build the right team

We’ll put together an operational team that’s exactly right for your building.

This includes a dedicated point of contact and contingency support team to ensure a seamless service.

Our operational teams are supported by our specialist in-house technical experts, who are always on hand to answer any questions you have. We provide expertise in areas including boilers, air conditioning and technical repair services.

4. Ongoing maintenance and support

Alongside the mobilisation, our maintenance programme will commence with our engineers attending the site.

Alongside this our teams will also set up the electronic portal so that clients are able to access the reporting platform, offering total transparency throughout the process.

5. Review next steps

A regular meeting schedule will be followed to discuss any outstanding queries, progress and recommendations.

Standard

Providing preventative M&E support in line with industry standard specification

Adaptive

Providing adapted M&E support designed for your buildings needs

Up to 20% cost & 30% energy savings

SFG20 compliant
Legislative compliance
24 hour callout cover
Customised - considering occupancy & risk
Remote monitoring of key plant
Condition based maintenance alerts

Adaptive

Providing adapted M&E support designed for your buildings needs

Up to 20% cost & 30% energy savings

Adaptive

Providing adapted M&E support designed for your buildings needs

Up to 20% cost & 30% energy savings

SFG20 compliant
Legislative compliance
24 hour callout cover
Customised - considering occupancy & risk
Remote monitoring of key plant
Condition based maintenance alerts

Adaptive Maintenance

A flexible M&E Maintenance strategy adapted entirely to your needs in line with industry legislation.

1. Establish client goals

At the start of every contract, we’ll run a working consultation session at your site with key people from your team and from ours.

During this session we will work with you to understand your goals for the building, any planned equipment upgrades and areas of business risk

2. Risk assessment

Next up, our team will validate and grade your assets based on their resilience, condition, age and risk level during our condition report process.

3. Build the right team

We’ll put together an operational team that’s exactly right for your building.

This includes a dedicated point of contact and contingency support team to make sure you always get a seamless service.

Your building team is supported by our dedicated in-house teams who are always on hand to answer any questions you have. We provide expertise in areas including boilers, air conditioning and technical repair services.

4. Introduce smart technology

The best fit smart technology is identified to ensure that we get the best data out of your property. This then allows our technical helpdesk to receive real time data.

5. Transition

During a second consultation our team will present recommendations for any changes to your maintenance strategy, together with reduced maintenance costs and return on investment.

Finally we will make revisions to your contract as well as ensure all your smart technology solutions are configured to our technical helpdesk.

We will then set up the ongoing reporting process to provide you with all the necessary information you require, including a progress report against your goals.

More of what we do…

Asset Upgrades

Smart Systems

Energy Consultancy

Not sure what service you require?

Our team are here to help, contact us today

Case studies

Case study 1

Reading’s most iconic building

Case study 2

Recently refurbished office building on King Street, Manchester

Case study 3

Modern office building in the heart of Leicester

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